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Our Role (Scope of this Privacy Notice)

When you use our website (https://tamaki-home-cc.com), this Notice applies to you. This Privacy Notice covers both our online and offline data collection activities. This includes personal data we may collect through our various channels such as applications, points of sale, customer engagement activities, and events.

Please read and understand this Notice before providing us with your personal data.

Our Responsibilities

We process information pursuant to the Company’s privacy policies.

Your Responsibilities

• Read and understand this Privacy Notice.
• Ensure that any information you provide us is complete, accurate, and up to date.
• If you provide us with personal data about other people, we will use that information only for the specific purpose for which it was provided. By submitting such information, you warrant and confirm that you have the right to authorize us to process it on that person’s behalf in accordance with this Privacy Notice.

When and How We Collect Data

From the first moment you engage with us through our website, we may collect data. We may collect personal data when:

• You communicate with us through our inquiry/contact form.
• You provide personal information in relation to inquiries, requests, or other concerns.
• You provide personal information for us to perform a contract with you or to provide you with our products and services.

What Types of Data We Collect

When you inquire about our products or services through our inquiry/contact form or similar channels on this website, we may collect and process the following personal information you provide:

• Name
• Email address
• Contact number(s)
• Location
• Job position
• Any other information you voluntarily choose to share with the Company

Disclosing Personal Information Other Than Yours

When you disclose to us personal information of another person (e.g., your dependent, spouse, children, and/or parents), you represent that such information is accurate and that you have obtained the person’s consent to disclose and process his/her personal information in accordance with this Notice.

If personal information is provided by a minor or by a person who is not legally capable of entering into contractual transactions without parental or guardian consent, the parent or legal guardian shall be responsible for providing the consent and for correcting any information given, or for informing us that the information should be disregarded or deleted.

How and Why We Use Your Personal Data

Under the Philippine Data Privacy Act, we use personal data only for specified purposes and where we have a legal basis to do so. We process your data for the following reasons:

Providing you with information on the topic you requested

• Buying a property
• Becoming a commercial tenant
• Becoming a sales agent/broker
• Working at the Company
• Becoming a partner/supplier
• Investing in the Company’s shares
• Responding to your feedback

Other purposes

• Enhancing your customer experience by delivering products and services that match your preferences and needs
• Processing information for statistical, analytical, and research purposes

Your Privacy Rights (Data Subject Rights)

You may exercise your rights as a data subject. Please note that requests are subject to certain conditions, and we may charge you for any of these services where permitted.

1) Right to Access Information We Hold About You

You may request that we provide you with any personal information we hold about you, subject to providing appropriate evidence of your identity. We may withhold personal information you request to the extent permitted by law.

2) Right to Stop Processing for Marketing Purposes

You may instruct us at any time not to process your personal information for marketing purposes. Where required, we will ask for your express consent in advance to use your personal information for marketing, or we will provide you with an opportunity to opt out.

3) Use of Data to Tailor What You See

We may use your data to determine whether we should provide you with information that might be relevant to you (for example, tailoring emails sent to you based on your interests or behavior). We will do this only when necessary to provide services to you.

4) Right to Request Erasure

You may request the suspension, withdrawal, removal, or destruction of your personal data if it is no longer necessary for us to hold the data for the purposes of your use.

5) Right to Lodge a Complaint

Please contact us first so we have a chance to address your concerns. If we fail to do so, you may lodge a complaint with the National Privacy Commission.

6) Right to Damages

You have the right to damages arising from inaccurate, incomplete, false, unlawfully obtained, or unauthorized use of your personal data by the Company.

How Secure Is the Data We Collect?

We do our best to ensure that your personal data is protected and your privacy is preserved. We use physical, technical, and organizational safeguards to protect your personal data against loss, theft, and unauthorized access, disclosure, copying, use, or modification. These practices include:

• Use of secured servers behind advanced threat protection appliances, firewalls, encryption, and other security tools
• Use of standard encryption tools such as SSL (Secure Sockets Layer) to help protect personal data and to keep information collected secure
• Website/application security testing conducted by a third party prior to launch and when major changes have been applied
• Limiting access to your personal data to qualified and authorized employees, agents, contractors, and other third parties. All such persons, wherever they are located, are required to protect the confidentiality and privacy of your personal data in a manner consistent with our privacy policies and practices

Important Reminders

• You provide personal data at your own risk. Unfortunately, no data transmission is guaranteed to be 100% secure.
• If you believe your privacy has been breached, please contact Tamaki Home Consulting Corporation immediately.

How Long Do We Store Your Data?

We retain personal data obtained via our inquiry/contact form or email for the period that applies under any of the following:

• As a general rule, for one (1) year from the fulfillment of the declared purposes or allowable criteria for its processing
• For such longer period as we may be required to do so by applicable law
• For such period that your personal information may be relevant to any ongoing or prospective legal proceedings to establish, exercise, or defend our legal rights (including for fraud prevention and reducing credit risk)

Thereafter, your personal information will be disposed of in a secure manner that prevents further processing, unauthorized access, or disclosure to any other party or the public. Personal data in electronic form will be deleted from our databases following the retention period stated above.

Third Parties Who Process Your Data

For fulfillment of legitimate and business purposes

In fulfillment of the stated purposes that you consented to, we may disclose your personal information to:

• Our employees and officers
• Professional advisers such as lawyers and auditors
• Our group companies (including subsidiaries and affiliates)
• Our joint venture and alliance partners
• Our technology and service providers

For legal and statutory compliance

We may disclose personal data, to the extent required by applicable laws, rules, or regulations, including:

• To the extent we are required to do so by applicable laws, rules, and regulations
• In connection with any ongoing or prospective legal proceeding
• To any person whom we reasonably believe may apply to a court or other competent authority for disclosure of such personal information where, in our reasonable opinion, such court or authority would reasonably and be likely to order the disclosure

Privacy Policies of Third-Party Websites and Social Media Platforms

Our website may contain hyperlinks and details of third-party websites, including social media platforms. We have no control over and are not responsible for the privacy policies and practices of such third parties. We therefore advise you to study their privacy policies before providing them with any personal information. Once you leave our website, you should check the applicable privacy policy of the third-party website to determine how they will handle any information they collect from you.

Cookies and Similar Technologies

We may use third-party services for purposes such as access analytics, and these third parties may use cookies or similar technologies (e.g., Google Analytics 4). For information on how each service provider handles data, please review the service provider’s privacy policy.

How To Contact Us

We are committed to protecting your privacy. For an overview of how we collect, use, and safeguard your data, please refer to our Privacy Statement.

For privacy-related inquiries, requests to exercise your rights, or withdrawal of consent, please contact:

Company: Tamaki Home Consulting Corporation
Department: Personal Information Protection Desk
Address: Unit 18, Paseo 4b Paseo De Sta. Rosa, Greenfield City,Don Jose 4026 City Of Santa Rosa, Laguna, Philippines
Email: info@tamaki-home-cc.com

Transparency

Transparency is key to building trust with you. Therefore, we do the following.

Through this Privacy Notice, we provide clear and accessible information describing:

• the personal data we collect and process
• the purposes and lawful bases for processing
• how your personal data is protected
• your rights and choices
• contact information for privacy-related matters

Except where the law requires otherwise, you will be given a choice as to whether you allow us to process your personal data.

When your consent is required to lawfully process personal data, you will be asked to read the Privacy Notice and provide your consent before we collect and process your data.

Lawful Bases for Processing

We will process personal data only for purposes that are not contrary to law, morals, or public policy. Personal data will be processed only when one or more of the following lawful bases applies:

• your freely given and informed consent
• processing is needed to fulfill our contract with you, or when you ask us to prepare the contract
• processing is needed for us to comply with a legal obligation
• processing is needed to protect your vital interests
• processing is needed to comply with the requirements of public order and safety
• processing is needed to pursue our legitimate business interests

Data Subject Rights

We respect your rights as a data subject. Subject to applicable laws, these rights generally include:

• the right to access information we hold about you, subject to providing appropriate evidence of your identity (we may withhold personal data you request to the extent permitted by law)
• the right to object to our use of your data for profiling or making automated decisions about you
• the right to port your data in a mutually acceptable format
• the right to request erasure by asking us to suspend, withdraw, remove, or destroy your personal data if it is no longer necessary for us to hold the data for the stated purposes (including for appropriate legal purposes)
• the right to lodge a complaint regarding our use of your data (please tell us first so we have a chance to address your concerns; if we fail in this, you may lodge a complaint with the National Privacy Commission)
• the right to damages arising from inaccurate, incomplete, false, unlawfully obtained, or unauthorized use of your personal data

We are accountable for adequately protecting personal data to prevent misuse and consequent harm.

Protection of Personal Data (Risk Management and Outsourcing)

Following our internal risk management framework, we assess the risks of systems that process personal data and use appropriate operational, physical, and technical controls to protect them.

When we outsource, subcontract, or share personal data with any entity in fulfillment of the stated purposes, we do the following:

• limit processing to what is necessary for those purposes
• require an equivalent level of privacy protection
• monitor compliance with these protection measures

If a personal data breach occurs, we will deploy measures to prevent further harm and, in accordance with applicable laws, notify affected individuals and relevant authorities where necessary.

Definition of Personal Data

“Personal data” refers to data that can be used on its own, or with other information, to identify, contact, or locate an individual in context.

What Types of Personal Data We Collect (Summary)

Depending on your dealings with us (e.g., customer, shareholder, business partner, employee, etc.), whether online or offline, we may collect and process personal data including the following (summary):

Personal data you provide us directly

• Device information: IP address, hardware model, IMEI number and other unique device identifiers, and operating system version
• Location information: location derived from your IP address, Bluetooth beacons or identifiers, or other location-based products or feature technologies (when you enable location-based features)
• Information about your visit and use of our websites, digital platforms, and mobile apps: time, duration, and manner of use of our products and services, or products and services connected to ours
• Social media behaviors: tagging, mentioning, or posting photographs of any development project of the Company and its related entities on social media platforms (e.g., Facebook, X, Instagram, LinkedIn, etc.)

Personal data we may collect from other sources

To the extent permitted by applicable laws, we may also obtain information about you from other sources such as public databases, joint marketing partners, social media platforms, and other third parties.

Aggregation for Personalized Direct Marketing

If you indicate that you wish to receive personalized direct marketing communications, we may aggregate data from different sources (both internally and externally) to better understand your preferences and interests and to serve you with more relevant communications. You may object to these activities. In particular, you may opt out from marketing-related emails at any time by following the unsubscribe instructions provided in each email.

How We Collect Personal Data

We may collect and store personal data in a variety of ways, including:

• when you purchase or avail of products, services, promotions, activities, and events
• when you interact with our sales or customer care agents, reservation officers, or specialists through email, phone, chat services, or face-to-face meetings
• when you submit information through manual forms or online forms on our digital assets (websites, apps), or contact us through our social media accounts
• when you register, maintain, or use our digital platforms, including mobile apps
• when you visit premises with CCTV surveillance cameras used for safety and security
• when you provide personal data in relation to inquiries, requests, and complaints
• when you respond to surveys, promotions, and other marketing and sales initiatives
• when you submit a job application
• when you are referred to us by third parties or business partners
• when you submit personal data to us for any other reason

Where you disclose personal data of another person, and where personal data is provided by a minor or a person not legally capable of entering into contractual transactions without parental or guardian consent, the provisions stated above apply.

General Uses of Personal Data

We may use personal data for different legitimate reasons and business purposes, including:

• providing you with products and services you request, including customer support
• enhancing your customer experience by delivering products and services that match your preferences and needs
• communicating relevant products and services, advisories, and responses to your queries, requests, and complaints
• complying with legal requirements and legal proceedings (such as court orders and legal obligations), preventing imminent harm to the public, and ensuring public security, safety, and order
• preventing, detecting, and investigating crime (including fraud and money laundering)
• analyzing and managing other commercial risks
• processing information for statistical, analytical, and research purposes

Other Uses Depending on Your Dealings

In addition to the general uses above, depending on your dealings with us, we may use personal data for the following purposes:

When you inquire about or purchase property from us

• conducting appropriate due diligence checks
• registering your inquiry and addressing any follow-up communications
• preparing necessary sales documentation and any other documentation as may be requested
• performing financial processes related to the sale (such as setting up down payments, amortization, and financing) and other actions necessary or desirable to implement our contract
• managing unit turnover activities
• communicating advisories and changes in relation to the sale

When you apply to become a merchant or tenant in any of our properties for lease

• conducting appropriate due diligence checks for identification and verification
• registering and processing your application
• preparing lease documents and any other documents as may be required
• processing financial transactions (e.g., rental payments) and other actions necessary or desirable to implement our contract
• communicating advisories and changes in the terms and conditions related to your lease contract

When you are a guest or resident in our hotels and resorts

• providing services you request (e.g., facilitating reservations, conducting identity verification, sending confirmations, assisting with meetings/events/celebrations, and confirming accommodation details)
• fulfilling contractual obligations to you or anyone involved in booking travel arrangements
• strengthening our relationship with you before, during, and after your stay through segmentation analysis for statistical, analytics, marketing, and communication purposes
• personalizing your hotel/resort experience with tailor-fit products, services, and offers (including those performed by third parties such as courier and transportation services)
• providing value-added services (e.g., seamless arrival/departure processing, resident cards, babysitting, spa/fitness requirements) and performing financial processes related to the transaction
• facilitating your application to partner reward and membership clubs, including contacting you by mail, fax, telephone, or email for marketing purposes

When you are a guest or shopper in our malls

• monitoring security, crime, and emergency incidents within mall premises through camera recording and surveillance
• determining whether you can avail of any discount or privilege
• determining whether you are eligible to participate in any offer, service, event, or activity
• generating data insights from customer feedback and/or mall traffic
• addressing your queries, requests, and complaints, and conducting follow-ups as necessary

When you use any of our digital platforms, including mobile apps

• registering, verifying, and maintaining your account, as applicable
• providing third-party service providers the information necessary to implement rewards programs and access advanced features, as applicable
• assessing your eligibility for certain rewards and programs, and informing you of products, services, events, promotions, and initiatives that may be of interest to you
• providing you with a personalized customer experience by maintaining your profile/dashboard and showing targeted advertisements that may match your preferences and needs
• addressing queries, requests, feedback, changes to terms of service, and matters relating to account operations

You may unsubscribe from our offers or marketing materials at any time by clicking the unsubscribe link in promotional emails or by following the steps provided in promotional text messages.

When you are a vendor, prospective vendor, or contractor

• conducting appropriate due diligence checks
• evaluating your proposal and conducting corresponding background checks
• assessing your viability as a vendor and processing your accreditation
• communicating matters related to our required products and services
• performing other actions necessary or desirable to implement our contract

When you apply for employment or become our employee

• conducting background investigations, reference checks, pre-employment medical examinations, and interviews
• communicating the status of your candidacy
• processing compensation, allowances, expense reimbursements, and monitoring attendance and leaves
• enrolling you in benefit programs which may include health insurance, medical insurance, retirement plans, and social security
• assisting professional development through performance management, career development, seminars, workshops, and training
• including you in employee engagement activities and programs (e.g., events, employee surveys, incentives and discounts subject to management approval)
• complying with obligations under law as required by government organizations and local government units
• facilitating, upon separation, exit interviews, clearances, and other procedures necessary to process final pay

When you are our shareholder

• managing administration of the relationship (e.g., identification and verification, including identity of your nominated proxy)
• communicating company performance, products and services, and changes in policies, terms, and conditions through applicable channels

Disclosure

For fulfillment of legitimate and business purposes

In fulfillment of the stated purposes that you consented to, we may disclose personal data to:

• our employees and officers
• professional advisers such as lawyers and auditors
• insurers and credit providers
• banks, credit card companies, and their respective service providers
• suppliers or subcontractors; third-party service providers; and consultants contracted to provide financial, technical, architectural, administrative, and support services (e.g., information technology, payroll, accounting, sales administration, procurement, training, background investigation, loyalty/rewards programs, and other services)
• third-party businesses offering goods and services or sponsoring contests or other marketing/promotional programs, where you have provided consent
• our group companies (including subsidiaries and affiliates)
• the Company’s subsidiaries and affiliates
• joint venture and alliance partners

For legal and statutory compliance

To the extent required by applicable laws, rules, and regulations, we may share personal data:

• in connection with any ongoing or prospective legal proceeding
• to a buyer or prospective buyer of any business or asset we contemplate selling
• to clients and customers availing of our products and services
• to any person whom we reasonably believe may apply to a court or other competent authority for disclosure of personal data where, in our reasonable opinion, such court or authority would reasonably and be likely to order the disclosure

Cloud Services

Information we collect may be stored, processed, and transferred between any of the countries which host the cloud services we utilize. Cloud service providers may be evaluated for their ability to meet the minimum requirements of applicable data privacy laws, and their performance may be part of vendor performance evaluation.

Information Published on the Internet

Personal data you publish or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by parties other than those mentioned in the “Disclosure” section above.

Retention and Disposal

We will retain documents (including electronic documents) containing personal data:

• to the extent required by law
• to the extent required by or pursuant to our contract
• where we believe documents may be relevant to ongoing or prospective legal proceedings to establish, exercise, or defend our legal rights (including for fraud prevention and reducing credit risk)

Thereafter, personal data will be disposed of or discarded in a secure manner that prevents further processing, unauthorized access, or disclosure to any other party or the public.

Accessing, Updating, and Withdrawing Consent

Access

You may request that we provide you with any personal data we hold about you, subject to providing appropriate evidence of your identity. We may withhold personal data you request to the extent permitted by law.

Stopping processing for marketing purposes

You may instruct us at any time not to process your personal data for marketing purposes, unless processing is required to fulfill contractual obligations or to comply with law. We will ask for your express consent in advance to use your personal data for marketing purposes, or we will provide an opportunity to opt out.

Updating

We will make reasonable efforts to ensure that data collected is current, complete, and accurate. If you need to access, correct, or update your personal data, please contact us at info@tamaki-home-cc.com. As part of our security measures, we may conduct verification to process your request and will notify you once your request has been completed.

Withdrawal of consent

If you wish to withdraw the consent you have given for any or all purposes set out in this policy, you may send a detailed request to info@tamaki-home-cc.com. Depending on the nature of the withdrawal, we may no longer be able to provide products and services to you.

Security (Protecting Information You Submit Online)

We take precautions to protect your information. When you submit sensitive information via our official websites, such information is protected both online and offline. Where we collect sensitive information (e.g., credit card data), such information may go through a payment gateway that encrypts and transmits the data to us in a secure way. While we employ necessary precautions, the internet is not 100% secure, so we cannot guarantee that information we collect or store will be protected from unauthorized access or used in a manner inconsistent with this Privacy Statement.

What Is a Cookie / Purposes / Your Options

A cookie is a small file that asks permission to be placed on your computer’s hard drive. If you allow cookies, the file is added to your browser and helps us analyze browsing behavior within our digital assets. We use traffic log cookies to identify which pages are being used. This helps us analyze web page traffic and improve our website to respond to customer needs. We use this information for statistical analysis purposes, after which the data is removed from the system. Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies; however, doing so may prevent you from taking full advantage of the website.

Privacy Management / CCTV / Updates

Tamaki Home Consulting Corporation is committed to continuously reviewing, monitoring, and enhancing its privacy management program. We manage and safeguard the handling of personal data in compliance with the Philippine Data Privacy Act of 2012 (R.A. 10173) and this policy.